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← Documentation libraryGUIDE 09 · STUDENTS · 10 MIN READ

Student support, accessibility and wellbeing

Find the right help, work with advisers, request adjustments and raise concerns.

01

Route your question

  1. Faculty — learning content, activities and assessment clarification.
  2. Academic adviser — planning, progression and academic decisions.
  3. Student services — records, accessibility, wellbeing referral and cases.
  4. Technical support — authentication, platform or device problems.
  5. Finance — charges, payments and receipts.
  6. Careers or incubator — opportunities, portfolio and ventures.
02

Accessibility

Contact student services as early as possible, describe the barrier and participate in the adjustment process. Adjustments support equitable access while preserving essential learning and professional requirements.

03

Urgent safety

  • The portal is not an emergency service.
  • If there is immediate danger, contact the appropriate local emergency service.
  • Report harassment, safeguarding or security concerns through designated confidential channels.